Customer Success skyrockets with Synap
Unlike traditional Customer Success software that focus on data and dashboards, Synap offers a more human approach to Customer Success.
See how Synap can improve your customer success.
Synap, a collaborative CRM, enables you to manage the qualitative aspects of your customer relationships, especially your email communications, and captures valuable insights so you can share them with your customer success team, sales, account management and support. It connects to tools like email, sales-focused CRMs and help desk software, allowing you to share the complete story of your customer and enabling you to create a healthier, more engaged customer experience.
A few ways Synap can help:
- Synap eliminates time-wasting and boring tasks like manual data entry by automatically pulling the most up-to-date customer information
- Synap provides access to the real-time communications between your customers and your company to provide you the most complete customer story
- Synap can be customized to fit the specific needs of your business, allowing you to keep track of and build reports on information that is important to you
- Synap eliminates the problem of over-purchasing expensive software licenses, providing everyone in your organization access to data from all the tools your teams use without the added expense
It's time to cut through the noise and see the complete view of your customer relationships. Are you ready?